Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Create an account (email, name, password)
• Upload a selfie for makeup analysis (facial photos)
• Subscribe to our service (billing information processed by Creem)
• Contact our support team (support@glowmatch.com)

2. How We Use Your Information

• To provide and maintain the GlowMatch makeup recommendation service
• To perform AI-powered facial feature analysis
• To generate personalized makeup recommendations
• To process payments through Creem (we never store payment details)
• To send service-related communications (account verification, password reset)
• To detect and prevent abuse of our platform
• To comply with legal obligations

3. Data Sharing

We do not sell your personal data. We share data only with:

• Creem — Our payment processor (transaction data only)
• DeepSeek — AI analysis provider (photos are sent for processing only, not stored)
• Service providers — Email delivery, hosting infrastructure
• Legal authorities — When required by law

4. Data Retention

We retain your data for as long as your account is active. When you delete your account:

• All personal data is permanently deleted within 30 days
• Uploaded photos are immediately deleted from storage
• Analysis results are purged
• You can request immediate deletion at any time via support@glowmatch.com

5. Your Rights

You have the right to:

• Access your personal data
• Export your data in a portable format
• Delete your account and all associated data immediately
• Object to processing of your personal data
• Withdraw consent at any time (account deletion)

To exercise any of these rights, contact us at support@glowmatch.com.

6. Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.

7. Contact

For privacy-related inquiries, contact us at:

support@glowmatch.com

GlowMatch - AI Makeup Diagnosis & Recommendation Platform